FAQs

WHAT AGES ARE ALLOWED?

Participants must be at least 7-years-old. Our Escape Rooms have been designed for people ages 7 and above. We require one participating adult for every 3 players under the age of 16. This requirement will be enforced to ensure the enjoyment of all the players in the game.

AM I ACTUALLY LOCKED IN?

No, not technically. Our escapes rooms are completely immersive once you’re inside. The door you enter in will remain unlocked for the duration of your time and your exit route will be through a different door. For the safety and enjoyment of all players, a participant may exit a live room escape game at any time, but keep in mind, once a player exits they will not be allowed to re-enter.

WHAT IF I’M LATE?

We do not accept late players. Each player must arrive on site 15-minutes before the game begins to fill out necessary paperwork, learn the rules, and meet their team.

HOW MANY PLAYERS ARE NEEDED? CAN I COME ALONE?

Each room is designed for 8-10 players at a time. Couples and single players are welcome; you don’t need a full group of players in order to participate. Our online booking system matches up small groups of players so that everyone has a great experience. If you have a small group and/or you’d like to request a room to yourself, you must pay the full price for the capacity of the room or book a private party.

WHAT IF I NEED A REFUND?

We do not offer refunds, however games can be rescheduled within 24 hours of booking. To reschedule your slot, please call 307.527.0934.